Who this is for
Residential cleaning services, janitorial and commercial cleaning operations, Airbnb turnover cleaners, move-in or move-out specialists, post-construction cleanup, and recurring weekly or fortnightly contracts.
What goes on a cleaning invoice
Property address in the Ship To. Critical for clients with multiple properties, like landlords, Airbnb hosts and property managers. The Bill To is who pays; Ship To is where the work happened.
Frequency in the Notes block. Recurring cleans (weekly, fortnightly, monthly) anchor expectations on both sides. Stating it on the invoice itself anchors the relationship and is what gets quoted back in any future dispute.
Add-on lines visible even at zero. Showing "Deep clean: $0" rather than omitting the line entirely tells the client this is available and what it costs. Quiet upsell without being pushy.
Bonded and insured language. A short line in the Terms confirming this is a real, insured business measurably improves trust on first-time invoices and speeds up the "is this legit" check landlords run.
Pricing patterns
- Per visit, flat rate (most common for residential recurring)
- Per hour with a minimum (e.g. $35/hr, 2-hour minimum)
- Per square foot (commercial)
- Tiered packages: basic, deluxe, move-out
Satisfaction guarantee
The industry-standard clause: "Satisfaction guaranteed. Any issues reported within 24 hours will be re-cleaned at no charge." Putting this on the invoice signals confidence and measurably reduces refund requests because customers know they have a route to fix without arguing.
How to use this template
- Open the cleaning template.
- Put the property address into the Ship To field.
- Update the standard cleaning rate and add any deep-clean add-on hours.
- Adjust the frequency note in Notes to match the actual cadence.
- Download the PDF.